Returns Policy

We know you will love your latest Superga purchase however we understand that there may be instances where you may need to return it. 

NOTE: Orders placed prior to the 15th November 2022, please contact our customer experience team here

Return shipping costs are payable by the customer.

Return Options

  1. Full price items can be returned within 30 days of order receipt for a refund.

  2. Promotional & Sale items (items with red discount pricing or Coupon Code) can be returned within 30 days of order receipt for a refund

  3. Sale items marked *Final Sale* can not be returned and are ineligible for refunds or exchange subject to Australian Consumer Law.

  4. Unfortunately we are not able to offer exchanges at this time, and instead encourage you to place a new order for your desired item and return the original item for refund

Returns can be accepted

  • The item is unused and in its original condition.

  • Footwear must be returned in the original box and soles must be unmarked. Please do not put stamps or tape on the shoe box.

  • All items, including shoeboxes, must be protected in a satchel or secure packaging when you return.

  • Facemasks can not be returned due to hygiene reasons.

To start your returns process please use our returns portal.

 Return shipping costs are payable by the customer.